How do I recover my password?
- Former user (Deleted)
- Claudia Sandoval García (Deactivated)
Open the RLP webpage: www.richmondlp.com
Click on "¿Olvidaste tu contraseña?/Forgotten password?"
In the form that appears, enter the email address that you have registered in the RLP and click on Submit/Enviar.
The following screen will appear to notify that the email has already been sent:
Check your inbox for the email provided in the previous step. Search for an email with a subject: “Richmond Learning Platform – Reset password instructions”. If you cannot find it, it is important that you look in the Junk Mail folder and add it as a safe sender so that it can be sent to your inbox.
Open the message and click on the indicated link to reset your password.
In the form that appears, enter a new password, confirm it by typing it again and click RESET PASSWORD.
Your old password will be changed to a new one and it will redirect you to the RLP home page.
