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In the form that appears, enter the email address that you have registered in the RLP and click on Submit/Enviar.
The following screen will appear to notify that the mail email has already been sent:
Check your inbox for the email provided in the previous step. Search for an email with a subject: “Richmond Learning Platform – Reset password instructions”. If you cannot find it, it is important that you look in the Junk Mail tray folder and add it as a safe sender so that it can be sent to your inbox.
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Your old password will be changed to a new one and it will redirect you to your user's the RLP home page.