...
If you see this message while when you are registering for to the Richmond Learning Platform, it means that your email account has been previously registered. There is no need to register again. Simply visit www.richmondlp.com and log in with the email account and password that you have already been given or created.
If you forgot your access datalog in information, select the link: Forgotten password? on the login page and enter your email address. You will receive an email with a link to change your password.
...
If you have previously registered and have an access code for a new product, log in to your account with your email account and password. Next, select ADD PRODUCT TOKEN in the MY PRODUCTS panel and enter your new access code. The new product will be added to your account profile and will appear on the main page.
...
If you lost the email account with which that you used to registered and you could can no longer recover it, it will be necessary for you to register with a new and active email account, since any communication derived from sent about your registration will be notified to that email.